Customer care

Come and say hello

We’re a small, independent store and we like hearing from people. Whether it’s a question about an order, sizing advice, or you just want to know what’s new, get in touch.

Orders & returns

Order enquiries

Questions about an order, a return or an exchange.

shop@therake.com.au
Sizing & stock

Product advice

Not sure on fit or availability? Cody knows the range inside out.

cody@therake.com.au
Before you write

Quick answers

Delivery times, costs and our 14-day returns.

Shipping & returns
Visit us

The Rake Store

159 Hunter Street
Newcastle NSW 2300

Entrance on Wolfe Street

Monday – Saturday9am – 4pm
Sunday10am – 2pm
Get directions →
Send a message

Write to us

Follow along