Customer Care
Come and say hello.
We’re a small, independent store and we like hearing from people. Whether it’s a question about an order, sizing advice, or you just want to know what’s new — get in touch.
Orders & Returns
Order enquiries
Questions about an order, returns or exchanges — email us and we'll sort it out.
shop@therake.com.auSizing & Stock
Product advice
Not sure on sizing, fit or availability? Cody knows the range inside out.
cody@therake.com.auShipping
Delivery & tracking
For tracking updates or delivery questions, read our shipping policy or get in touch.
Shipping policy →Visit us
159 Hunter Street
Newcastle NSW 2300
Monday — Friday
9am – 4pm
Saturday
9am – 4pm
Sunday
10am – 2pm
